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 I
want to backup to my CDRW device, but this option is grayed
out in the Wizard.
If this option is disabled on your system, you may need to download
ASPI driver from Adaptec, Inc. This driver is required under
MS Windows 95/98/ME. You can find detailed instructions here.
Can
Backup Platinum run as a service on MS Windows NT/2000/XP/2003?
Yes. By default Backup Platinum runs as a usual application,
but you can switch it to the service mode using the "Settings"
dialog.
Can
the program backup to external hard disks connected via USB?
Yes, the program supports backup to all USB and ZIP drives and
works with them in the same way as with the local drives.
I
created backup of "My Documents" directory on one
machine. How can I restore the directory to another machine
using the program?
Click "Open Item" button on the toolbar on the machine,
where you want to restore your data. "Open Item Wizard"
will appear. Specify corresponding index file (it has the ".bpi"
extension and should reside in the directory where you put your
backup). Follow the instructions of the wizard. Upon finishing
the wizard, backup item will appear in the items list. Now you
can restore your files. Select the item in the list and then
click the "Restore" button.
Is
it possible to backup an open file that is in use by another
program?
Yes, it is possible if Backup Platinum can read that file.
Make sure that the option "Check that processed file is
not being used by another program" on "Advanced"
tab of the "Item Properties" dialog is not checked.
Otherwise the program will fail to open the file and will skip
it. Backup Platinum does not backup files that are not accessible
for reading (particularly, system files like pagefile.sys, files
opened exclusively by other applications, loaded modules (EXEs
and DLLs), etc).
Are
there any restrictions on size of backup files?
If you use compression into multiple files, each individual
compressed file should not exceed 4 Gb. In case of compression
into a single archive, the whole archive should not exceed 4
Gb. If you backup onto DVD, each individual file should not
exceed 2 Gb.
If
I want to backup several folders on a drive, can I add the whole
drive and then deselect all unneeded folders leaving only the
ones that I want to backup?
Yes, you can do this. If you do not want the program to backup
the certain files/folders, just uncheck them in the list of
files/folders to be backed up (for details, see "Select
What to Backup" topic).
Can
the program do a full restoration to a blank hard drive?
Yes, the program can do this. However, the program is not designed
for backing up system files and you cannot use it for restoring
the whole operating system.
If
I create a new backup using Backup Platinum 3.0, what will become
of the backup files after the 30 days trial period? Do those
files continue to be accessible via Windows Explorer?
You can access these files via Windows Explorer provided they
are not encrypted with Backup Platinum. To decrypt such files
you should use Backup Platinum.
Does
the program run only if the computer is connected to the Internet?
No. You don't need to be connected to the Internet, unless you
want to keep your data on a remote FTP-server.
Does
Backup Platinum support tape drives?
Currently Backup Platinum 3.0 does not support tape drives.
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07.08.05
Backup Platinum successfully passed
the "Designed for Windows XP" certification
by Microsoft®
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Can run in service mode
on Windows 2000/
